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Accessibility for Bus Service Operators Grant Plus

This accessibility statement applies to the Bus Service Operators Grant Plus (BSOG+) – including the Department for Transport (DfT) -facing elements of the Covid Bus Service Support Grant (CBSSG), Bus Recovery Grant (BRG) and Bus Service Operators Grant (BSOG) modules.

This service is run by the Department for Transport. We want as many people as possible to be able to use this service. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 400% without the text spilling off the screen
  • get from the start of the service to the end using just a keyboard
  • get from the start of the service to the end using speech recognition software
  • listen to the service using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We've also made the text in the service as simple as possible to understand.

AbilityNet has advice on  making your device easier to use if you have a disability

How accessible this service is

Our aim is to meet at least WCAG 2.1 AA standards.

If you have difficulty using this service

If you have difficulty using this service, contact us by email at bsogdigital@dft.gov.uk

Reporting accessibility problems with this service

We're always looking to improve the accessibility of this service. If you find any problems that are not listed on this page or think we're not meeting accessibility requirements, contact: bsogdigital@dft.gov.uk

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this service's accessibility

The Department for Transport is committed to making this service accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is fully compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

Preparation of this accessibility statement

This page was drafted on 9th February 2023. It was last updated on 7 December 2023.

This service was last tested on 21st September 2023. The test was carried out by the Digital Accessibility Centre.